Your Power is Only as Good as Your SLA
Tailored service levels, trusted engineering. Built for uptime that’s proven under pressure.
In EV infrastructure, standby power is no longer optional, it’s business-critical. If you’re planning a depot, public service site or nationwide network, the wrong service level agreement can leave you vulnerable to costly disruption.
We go beyond product warranties, we help you design the right SLA, shaped around your real-world resilience goals and risk profile.
Why SLAs Matter More in the EV Era
EV fleets, chargers and power infrastructure are pushing your electrical systems harder than ever. At the same time, grid instability, rising energy demands, and increasing regulation mean downtime is no longer acceptable.
With us, you can build a service agreement that reflects your site’s needs, urgency and operational impact.
SLA options include:
Response Times That Match Your Risk Profile – Our team can be onsite or remote within agreed windows that reflect your criticality.
Maintenance Schedules That Maximise Uptime – Planned, proactive, and backed by decades of engineering experience.
Benchmark Tools to Inform Your SLA Choices – Use our SLA Builder and Comparison Matrix to design a service plan that fits your budget and goals.
Want to benchmark your current SLA?
Speak to our team to get startedMore than a Service Contract, it’s a Strategic Advantage
Your SLA is your safety net, your roadmap and your competitive advantage. With the right strategy, it can reduce outages, improve performance, and extend the lifespan of your investment.
The right SLA can:
- Minimise unplanned outages
- Reduce long-term infrastructure costs
- Protect your compliance position
- Extend the lifespan of your backup systems
We help you turn service levels into strategic advantage, tailored to your uptime priorities and backed by decades of engineering know-how.
Built for Uptime, Trusted for Decades
We’ve spent over 45 years keeping critical sites across the UK online, even in the face of failure, fluctuation or disaster.
Our SLAs are protecting:
- Emergency lighting and life-safety systems
- EV fleet charging infrastructure
- Critical data networks and industrial control systems
- Hospitals, MOD sites, and transport networks
We don’t offer generic support contracts. We deliver field-tested, grid-grade SLAs, built by engineers and trusted by infrastructure leaders.
We don’t just sell resilience, we deliver it, and we prove it.
Why Customers Choose Us
- 45+ years of proven grid-grade uptime experience
- Engineering-led SLAs tailored to real-world risk
- Field-tested in the UK’s most regulated environments
- Trusted by critical infrastructure owners nationwide
- If your SLA isn’t working as hard as your system, it’s time for a change.
